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Medical Technology Hospital Monitoring Systems Provider Irvine, CA

70% Fewer False Alarms, 4 Hours Earlier Deterioration Detection

AI triage layer cut alarm fatigue while catching the events that actually matter

Nurses were ignoring alarms. Not because they didn't care — because 87% of the 350+ daily alarms per unit were false positives. When a real crisis hit at 3 AM, the response was 4 minutes slower than protocol required. A near-miss sentinel event forced the hospital system to act.

The Challenge

This Irvine-based patient monitoring company's hardware was excellent — but its threshold-based alerting was drowning clinical staff. A heart rate above 120 triggered an alarm whether the patient was anxious, exercising in bed, or genuinely deteriorating. The company's hospital customers were threatening to switch vendors. They needed smarter software without replacing any hardware.

What We Built

We built an AI triage layer that sits on top of existing monitoring infrastructure. Multi-variate models analyze SpO2, heart rate, respiratory rate, and blood pressure together — not as isolated thresholds. Patient-specific baseline models distinguish between 'abnormal for this patient' and 'abnormal for anyone.' Our overnight ML team monitors model performance across hospital deployments and validates accuracy metrics for regulatory compliance.

Results

70% reduction in false alarms
Patient deterioration detected 4 hours earlier on average
Nursing response time to genuine critical alerts improved 35%
3 hospital systems renewed contracts (worth $12M)
Zero hardware changes required — pure software upgrade
Our nurses trust the system now. When it alarms, they move. That's the difference between a product that generates noise and one that saves lives.
— Chief Nursing Officer, Partner Hospital
10 weeks per hospital deployment
2 ML engineers + 2 clinical data specialists

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